Are Post workplaces, Post points and Parcel Points( previously called kariboo!) open? Post Workplaces stay open from Monday to Friday till 5 p.m., however they will be closed from 12:30 p.m. to 1:30 p.m. A few of them will likewise close on Saturdays, you can find more information on https://www.bpost.be/site/nl/zoek-bpost-uw-buurt. Post Points and Parcel Points (formerly called kariboo!) will be open in accordance with the opening hours of the stores in which they lie. Our automated parcel lockers stay for the many part in operation. We are carefully monitoring the scenario of our collection points. If your parcel is to be provided to a point that is closed, we will do all we can to offer it to a collection point that is open. We will notify you of this by methods of e-mail and/or on our Track & Trace site and in the My bpost app. To see which collection points are open, please check https://www.bpost.be/site/nl/zoek-bpost-uw-buurt.
I am preparing for a parcel that is to be supplied to a Post Workplace, Post Point or Parcel Point (previously called kariboo!). Can I still collect it? Yes. You can still gather your parcel from Post Offices, Post Points and Parcel Points. Post Offices stay open from Monday to Friday until 5 p.m., however they will be closed from 12:30 p.m. to 1:30 p.m. A few of them will also close on Saturdays, you can discover more details on https://www.bpost.be/site/nl/zoek-bpost-uw-buurt. The opening hours of post points and parcel points depend upon the stores in which they lie, however newsagents remain open. We are closely watching on the situation of our collection points. If your parcel is to be delivered to a place that is closed, we will do all we can to deliver it to a collection point that is open. To see which collection points are open and when, please check https://www.bpost.be/site/nl/zoek-bpost-uw-buurt. Our automated parcel lockers remain in operation.
Will newspapers, publications, pensions, registered mail, letters and parcels still be supplied? Yes. We are striving to offer post (documents, publications, pensions, signed up mail, letters etc) and parcels as routine, however consider possible delays. There will be adjustments to the delivery of pensions, registered mail and parcels.The mail carrier will keep a series of at least 1,5 m from the client. The objective is to eliminate physical contact as much as possible. If a signature is needed to validate invoice, the mail service provider will check in location of the client. This will be performed in the presence of the recipient, and, for authorized mail, after confirmation of his/her identity. The Royal Decree 32 launched in the Belgian Moniteur on 22/06/2020 gives legal worth to the shipment of signed up letters without signature, because 03/13/2020. My parcel is to be provided to a collection point that is now closed. What will happen to it? We will
supply your parcel to a collection point that is open. We will notify you of this through email and/or on our Track & Trace website and in the My bpost app. Will my shipment choices still use? Yes, we will continue as far as possible to appreciate your delivery options: in a safe location,
with a neighbour, at a collection point (post workplace, post point or parcel point) or in a parcel locker. If you have actually picked shipment to a collection point that is closed, or that can no longer manage parcels, we will provide it to your house. When will my parcel be supplied? We are presently treating numerous parcels weekly. Offered the present circumstances of high volume, the extra COVID19 precaution and the reduced easily available personnel, we can regrettably not make price quotes on the shipment date.In the My bpost or on our Track & Trace the most current offered status is provided. Our customer care center can not provide any extra details due to the fact that they utilize the specific same software application systems. Thanks ahead of time for your patience and understanding. Why didn’t the postman ring the doorbell? Offered the security actions presently in location, the postman may deliver the parcel instantly to your mailbox or to a safe place, such as a garden shed. If the postman has actually provided your parcel to a safe area, he will continuously leave a note in
your mail box to inform you where the bundle was dropped off. Why is my just recently purchased parcel currently distributed and my older one not yet delivered? Is it lost? Due to the high parcel volumes and the appropriate safety measure there is a hold-up in the distribution of the parcels. It might be that a just recently purchased parcel may appear faster than less just recently
ordered parcel. So do not worry if your parcel hasn’t shown up yet, it is not lost. Know that we are doing everything we can to provide your parcels as quickly as possible while guaranteeing our individuals remain safe. Thanks ahead of time for your determination and understanding. What safety measures remain in area for bpost employees? In addition to the procedures that have been in force for a variety of weeks, we have similarly taken extra measures to prevent the spread of the infection. These consist of: Restating fundamental health treatments: regular, mindful handwashing, coughing and sneezing into a non reusable tissue or into an elbow, reducing
close contact and calling a doctor if various signs appear. Teleworking. Rearranging shared areas at all bpost workplace to guarantee a minimum series of 1,5 m between individuals( snack bars, conference room, work posts etc). Is it still safe for me to get parcels and mail from the mailman? A variety of preventive procedures are taken by bpost to make sure the security of each worker and customer: In the bpost workplaces & arranging center, the guidelines of social distancing( 1,5
bell, put the parcel at the door and return to respect the guidelines of social distancing( 1,5 meters ). If a signature is required to verify billing, the mail carrier will sign in place of the customer. This will be performed in the existence of the recipient. Mail will be dropped in the mail box. The postman might not sound the doorbell if the bundle gets in the mail box or if it can be left in a safe location such as a garden shed. The objective is to eliminate physical contact as much as possible. Source